It’s been a long time since you’ve been in the limelight and we’re getting your stage ready. Our facilities team has completed a series of inspections and servicing procedures, and we're ready for your long-awaited return to the spotlight.
For your safety and wellbeing, we have implemented a booking system via our new mobile app to manage the number of people in the club at any one time, and taking into consideration safe social distancing guidelines. As such, you are required to download the new mobile app and book your gym floor access and/or classes prior to your club visit. So download, book your spot, and come on down to take your stage.
the procedures include
MECHANICAL, ELECTRICAL, PLUMBING AND WATER SYSTEMS ASSESSMENT
To clean air filters and service all air conditioning units.
To ensure all emergency life-saving systems are operational.
To ensure water systems are flushed and sterilised in compliance with local authority standards.
This includes drinking fountains and water in the showers.
FITNESS EQUIPMENT ASSESSMENT
Thoroughly service and clean all fitness equipment according to manufacturer guidelines.
To ensure fire extinguishers are operational, emergency escape routes are clear.
To ensure the sound system, TVs, WiFi are operational.
A STAR’S NEW GYM CODE
As you return, below are the safety measures we have implemented for your wellbeing
- Book a Gym Access slot through our mobile app prior to your visit.
- Fill out the Health Declaration Form prior to visiting the club.
- Bring your own gloves, mats, sweat & bath towels, and water bottles.
- Have your temperature checked and hands sanitized when you enter and leave.
- Keep a safe distance from others on the gym floor.
- Wipe down equipment before and after use.
- Follow directional signage to navigate safely around the club.
- Avoid contact between your water bottle and water dispenser while refilling. Drinking directly from the water fountain is prohibited.
- Wearing of mask at all times is mandatory. Adjust the intensity of your exercises so you can workout comfortably with your mask on.
- Members are required to check out before leaving the club. Check Out Station is located near the exit.
WHEN WILL THE CLUBS REOPEN?Good news! We will be reopening all our clubs on 2 September 2020.
HOW ARE YOU PREPARING FOR YOUR CLUB REOPENING?
WHAT ARE THE SAFETY PRECAUTIONS IN PLACE WHEN YOU REOPEN?
WILL THERE BE RESTRICTIONS/ LIMITATIONS ON MEMBERS ENTERING THE CLUB?
ARE YOU LIMITING THE AMOUNT OF PEOPLE IN THE GYM AREA?
Members are required to book a gym floor access slot so we can manage the capacity in the gym area. We have also implemented restrictions and deactivated some machines, so you are required to leave a gap between treadmills, rowing machines, etc.
We are encouraging all visitors to practice social distancing as best they can.
what do i need to do to access the club upon its reopening?
IF I JUST WANT TO USE THE CARDIO/ STRENGTH AND/ OR FREE WEIGHTS AREA, DO I STILL NEED TO
MAKE A BOOKING?Yes, you must make a booking in order to gain access to the gym - select ‘Gym Floor Access’ on the app (subject to availability of slots).
WILL THERE BE GROUP FITNESS CLASSES CONDUCTED IN YOUR CLUBS?
In compliance with the official guidelines from DTI, only individual workouts are allowed when we reopen. Group fitness classes will be temporarily unavailable. Please stay tuned for further announcements on when classes will resume.
HOW LONG CAN I STAY IN THE GYM?This will depend on the Gym Floor Access slot, which you must book prior to your visit to the gym.
DOES THE TIME SLOT INCLUDE THE TIME I WILL NEED TO SHOWER/ CHANGE?Yes, the time slot will cater for time to allow for a quick shower/ change.
WHY DO I NEED TO BOOK GYM FLOOR ACCESS?
We have implemented this new booking system to manage the number of people in the club at any one time, and taking into consideration safe social distancing guidelines. This, together with some new in-club guidelines, seek to mitigate the risks surrounding COVID-19. We continue to monitor the circumstances surrounding this global health pandemic and will adjust our policies accordingly in response to new developments.
CAN I FREEZE MY MEMBERSHIP IF I'M NOT READY TO HIT THE GYM?We understand that some of you may need more time to decide if you are ready to kickstart your fitness journey. Please reach out to our support team so you can know more about our freeze options. You may email us at email@example.com.
WHY DID CELEBRITY FITNESS IMPLEMENT A TEMPORARY FREEZE ON THE INTERNATIONAL FITNESS PASSPORT?
Following the World Health Organization’s declaration on 11 March describing Covid-19 as a pandemic, we regret to inform you that we will be implementing a freeze on International Fitness Passport usage for the time being, both in-bound and out-bound, for the wellbeing and safety of our members and employees.
We apologize for the inconvenience and request your understanding as to our proactive stance; we look forward to advising when International Fitness Passport privileges can be restored.